My bank returned a payout. What happens next?

To help you get paid quickly and securely, in the background Tixoom uses a payment processor called Stripe. We'll have helped you set up a Stripe account (or linked your existing one) when you first started issuing event tickets through Tixoom.


If your bank returns a payout, it may take several days to arrive at Stripe. Please contact Stripe Support to confirm payout status. If the bank account on your Stripe account is incorrect or closed, please update your bank account information to avoid future failure.